You have the right to cancel your order for whatever reason within 7 days of placing the order. If the order has been dispatched within seven days of ordering then the 28 Day moneyback guarantee applies but postag cost is none refundable.

Return Address

The address to return all products to is:
Returns Dept, LcdPlasmaBrackets, 27 Hillman, Tamworth, B77 2RG

We cannot accept liability for packages damaged or lost during transit. You are advised to wrap the product adequately to prevent this happening. Proof of postage is not necessarily proof of delivery and you are therefore strongly advised to send your package at your cost, by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods.

When returning products please include the following details:

Your Name:

Your Daytime Telephone Number:

Your statutory rights as a consumer are not affected.

Refund payments will be made within 10 days of cancellation subject to above criteria been complied with.

If you have any queries regarding returning your purchase please contact us. on 0870 870 7890

Delivery Terms

We deliver accross the UK. We are unfortunately unable to take orders from outside of the UK.

Any accessory ordered on this website will be delivered normally within 1-3 Working Days. (Subject to Postal System)

If in the unlikely event that an item is out of stock we will notify you by email to either re-arrange delivery or give you the option to cancel your order.

Your statutory rights as a consumer are not affected.

All Prices on this website include UK VAT @ 17.5% ( Vat Number 738 9422 95 )

All Prices are correct at date of modifying.

Errors and Omisions exempt.

Customer Care
We endeavour to provide the best service possible to their customers, but if you have any complaints about our service or any goods or services you purchase from us please contact Mr C Harlow / Mrs Zoe Harlow or write to Customer Care Department,  27 Hillman, Tamworth, B77 2RG

We endeavour to respond to complaints within five working days.

Opening Times

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We may e-mail you in the future unless you have given us instructions otherwise.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at Requires Info
If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email me at carl@lcdplasmabrackets.co.uk